Chicago Chief Information Officer Brenna Berman on Thursday explained over the next few months the city will implement an online permitting and business license application system to streamline the approval process.
During an address to the City Club of Chicago, Berman said her office has been focused on implementing technology-based solutions to improve government services in Chicago and to make the delivery of those services more efficient. She noted one of her office’s major efforts to improve government efficiency is through “the promise of paperless.”